Job Description:

MS711 - Receptionist (12 month FTC) 

Location: Sharnbrook, Bedford 

Salary: £26,300 - £27,000 per annum

Overview: First Military Recruitment are currently seeking an Receptionist (12 month FTC) on behalf of one of our clients. This is a fantastic opportunity for a professional, organised and customer-focused individual to join a busy site team. The successful candidate will act as the first point of contact for visitors and tenants, providing a high level of customer service while supporting the wider site team with day-to-day facilities and administrative duties.

Hours: Monday - Friday, 9am - 5:30pm. 

Duties and Responsibilities:

• Acting as the first point of contact for visitors, tenants, clients and contractors.
• Meeting and greeting visitors in a professional and welcoming manner.
• Answering incoming calls and dealing with enquiries efficiently.
• Managing the site access control system, including creating and issuing access badges.
• Providing first-line support to tenants and assisting with queries and service requests.
• Managing meeting and conference room bookings and supporting with room set-up and AV requirements.
• Supporting the organisation and delivery of site events.
• Managing the shared tenant platform and providing support to onsite tenants.
• Assisting with site communications and digital screens.
• Supporting the Site Director and wider site team with administrative duties.
• Processing purchase orders and invoices where required.
• Supporting contractors and ensuring a high standard of service is delivered across the site.
• Maintaining accurate records and completing relevant administration.
• Responding proactively to issues and using initiative to resolve problems.
• Undertaking any other reasonable duties required to support the site team.

Skills and Qualifications:

• Previous experience working in a reception, front-of-house, administration, customer service or similar role.
• Professional, friendly and approachable manner.
• Strong organisational and time-management skills.
• Good IT skills, including Microsoft Office.
• Ability to work independently and use initiative.
• Proactive and flexible approach to work.
• Willingness to learn and adapt to new systems and processes.
• Previous experience within a facilities, property or office environment would be advantageous.