Job Description:

# Council Tax Billing Officer

Location: Northampton, Northamptonshire Pay Rate: £19.71 per hour PAYE Gross Weekly Pay: £729.27 (based on 37 paid hours) Hours: 37 hours per week, Monday to Friday Working Hours: 9:00am – 5:30pm Contract: 9 November 2026 – 9 February 2027, with potential extension Working Pattern: Hybrid – 2 days per week on-site in Northampton IR35 Status: Inside IR35

### The Opportunity

LYNX Employment Services are recruiting an experienced Council Tax Billing Officer to join a busy local authority Revenues team in Northampton.
Offering £19.71 per hour PAYE and hybrid working, this is an excellent opportunity for an established Council Tax professional to support an essential public service.
We are looking for someone with recent, hands-on local authority Council Tax billing experience who can hit the ground running, confidently manage a busy caseload and deliver accurate, compliant billing services with minimal supervision.

### Key Responsibilities

• Administer and maintain Council Tax accounts, ensuring accurate billing and compliance with legislation.
• Process changes in liability, account amendments and billing adjustments.
• Assess and determine applications for Council Tax discounts, exemptions, disregards and reductions.
• Maintain accurate customer records, verify information and update relevant systems.
• Respond professionally to resident enquiries via telephone, email and written correspondence.
• Apply Council Tax legislation and local reduction schemes when determining liability and entitlement.
• Manage competing priorities and high-volume workloads while meeting service targets and deadlines.
• Liaise with internal departments and external stakeholders to resolve enquiries and support effective service delivery.

### Essential Requirements

To be considered, applicants must demonstrate:

Recent experience working within a local authority Council Tax Billing or Revenues team. Practical experience using MRI Revenues & Benefits (formerly Academy). Strong working knowledge of Council Tax legislation, billing procedures and liability determination. Experience processing discounts, exemptions, disregards and Council Tax Reduction applications. Excellent accuracy, organisation and attention to detail. Ability to manage high-volume workloads and meet demanding deadlines. Strong customer service, communication and IT skills. GCSE English and Maths at Grade C/4 or above, or proven equivalent literacy and numeracy skills.

Please note: This is a specialist Council Tax position requiring previous relevant experience. General administration experience alone will not be sufficient.

### Why Apply?

This opportunity offers an established Revenues professional the chance to secure a three-month assignment with potential extension, a competitive PAYE rate and a flexible hybrid working arrangement.
You'll be joining a busy service where your existing knowledge and expertise can make an immediate contribution.

### Apply Today

For further information or a confidential discussion, contact Elliott at LYNX Employment Services. Telephone: (phone number removed) Email: (url removed)